FAQs
What types of products do you offer?
We offer a variety of customizable products, including ornaments and tumblers, that you can personalize with your own designs.
How do I customize a product?
You can choose a product from our catalog and the type the text or upload your images.
What is the turnaround time for orders?
Our typical turnaround time is 2-3 business days from the time you place your order to when it is shipped.
Do you offer bulk discounts?
Yes, we offer discounts for bulk orders. Please contact our customer service team for more information on pricing and discounts.
What is your return policy?
We accept returns for defective or damaged products. Please contact us within 14 days of receiving your order to initiate a return.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination.
How can I contact customer support?
You can reach our customer support team via email at order@mfoprint.com or by phone at +1 201 819 4875. Our support hours are 9AM-6PM.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.